Please take a moment to help us improve your experience at our facility. Please complete this survey online, or drop off a completed copy at the scale house located at 758 E. Old Philadelphia Rd., Elkton, MD 21921.

1

What was the date that you most recently visited the facility?

What was the date that you most recently visited the facility?

2

What facility did you visit?

What facility did you visit?

Central Landfill

Woodlawn Transfer Station

Stemmers Run Transfer Station

3

How many times do you visit our facility each month?

 *

How many times do you visit our facility each month?

5 or more

4

3

2

1 or less

4

How would you grade the condition of the facility?

How would you grade the condition of the facility?

	Yard Waste Facility	Homeowner Area	Cell (if applicable)
5 Excellent	How would you grade the condition of the facility?	How would you grade the condition of the facility?	How would you grade the condition of the facility?
4	How would you grade the condition of the facility?	How would you grade the condition of the facility?	How would you grade the condition of the facility?
3	How would you grade the condition of the facility?	How would you grade the condition of the facility?	How would you grade the condition of the facility?
2	How would you grade the condition of the facility?	How would you grade the condition of the facility?	How would you grade the condition of the facility?
1 Poor	How would you grade the condition of the facility?	How would you grade the condition of the facility?	How would you grade the condition of the facility?

5

How would you grade the facility's ease of use?

How would you grade the facility's ease of use?

	Yard Waste Facility	Homeowner Area	Cell (if applicable)
5 Excellent	How would you grade the facility's ease of use?	How would you grade the facility's ease of use?	How would you grade the facility's ease of use?
4	How would you grade the facility's ease of use?	How would you grade the facility's ease of use?	How would you grade the facility's ease of use?
3	How would you grade the facility's ease of use?	How would you grade the facility's ease of use?	How would you grade the facility's ease of use?
2	How would you grade the facility's ease of use?	How would you grade the facility's ease of use?	How would you grade the facility's ease of use?
1 Poor	How would you grade the facility's ease of use?	How would you grade the facility's ease of use?	How would you grade the facility's ease of use?

6

How would you rate our Customer Service?

How would you rate our Customer Service?

	Scale House	Homeowner Area	Cell (if applicable)
5 Excellent	How would you rate our Customer Service?	How would you rate our Customer Service?	How would you rate our Customer Service?
4	How would you rate our Customer Service?	How would you rate our Customer Service?	How would you rate our Customer Service?
3	How would you rate our Customer Service?	How would you rate our Customer Service?	How would you rate our Customer Service?
2	How would you rate our Customer Service?	How would you rate our Customer Service?	How would you rate our Customer Service?
1 Poor	How would you rate our Customer Service?	How would you rate our Customer Service?	How would you rate our Customer Service?

7

How long was your wait in line today?

How long was your wait in line today?

	Scale House	Homeowner Area	Cell (if applicable)
1-2 minutes	How long was your wait in line today?	How long was your wait in line today?	How long was your wait in line today?
3-5 minutes	How long was your wait in line today?	How long was your wait in line today?	How long was your wait in line today?
6-10 minutes	How long was your wait in line today?	How long was your wait in line today?	How long was your wait in line today?
11-15 minutes	How long was your wait in line today?	How long was your wait in line today?	How long was your wait in line today?
Over 15 minutes	How long was your wait in line today?	How long was your wait in line today?	How long was your wait in line today?

8

Did you find the directions you were given at the scale house helpful? If no, please comment below.

 *

Did you find the directions you were given at the scale house helpful? If no, please comment below.

Yes

No

9

Did you find the signage posted at the facility clear and easily understood? If no, please comment below.

 *

Did you find the signage posted at the facility clear and easily understood? If no, please comment below.

Yes

No

10

Describe one thing you would change about the facility.

Describe one thing you would change about the facility.

11

Additional comments:

Additional comments:

12

About you (optional)

About you (optional)

Name

Address

City

State(Select State) Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming

Email

Phoneext.

13

Would you like us to contact you in regards to your survey?

 *

Would you like us to contact you in regards to your survey?

Yes

No

Thank you for participating!

1. To receive a copy of your submission, please fill out your email address below and submit.
2. Email Address

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